Mon–Fri, 9:00 AM – 5:00 PM PST

Managed IT · San Diego & Chula Vista

Enterprise-grade IT, small-business price

We're your IT department in a box: 24/7 helpdesk, security, cloud, networking and phones under one flat monthly cost — with your tickets, passwords and documentation shared openly with you, always.

No contracts signed at gunpoint. No hostage passwords. No offshore call centers.

98%
Positive feedback on closed tickets
450+
Endpoints managed and growing
<5 min
Average helpdesk response
<1 hr
Typical ticket resolution

Who we look after

  • Professional services
  • Medical & dental
  • Nonprofits
  • Accounting & finance
  • Trades & logistics
  • Multi-site retail

What we do

Eight service lines, one accountable team

Pick the pieces you need now and add the rest when you're ready. Everything is priced per unit so you can see exactly what each decision costs.

All services

Why Ingolo

Most IT providers won't show you this much

We publish our rate card, hand you the password vault, and let you build your own quote before you ever talk to us. That's deliberate.

  • We are built for small business

    Enterprise-level IT at a fraction of enterprise cost. Average all-in client cost is $143 per user, per month — computer, peripherals, helpdesk, antivirus, networking and Microsoft licensing included.

  • Radical transparency

    Tickets, passwords and documentation are shared with you 24/7 through your own portal. No hidden information, no gatekeeping, no hostage data.

  • vCIO and vCTO, not just tickets

    We look at the entire IT picture and provide strategic leadership that lines technology up with where your business is going.

  • Proactive, not reactive

    Monitoring, patching and hardware sensors catch problems before they become outages. We don't wait for things to break.

  • Compliance is our comfort zone

    HIPAA, FINRA, PCI, IRS Red Flags, Sarbanes-Oxley, 17 CFR, FDA Part 11 and GSA — with an assigned specialist, automated checks every week and a signed manual review every 90 days.

  • You own what you buy

    Unless you lease it from us, every product you purchase is yours — your license, your hardware, your data, at the best price we can source it for. We don't carry balances or hold your assets hostage.

  • Predictable billing, lower prices

    A steady monthly check means we carry no collections overhead — and we hand that back: 5% off paid within five days, 10% off prepaid, 20% off paid yearly in advance.

  • We reinvest locally

    10% of our IT service funds support local nonprofits and small businesses in San Diego County.

Transparent pricing

Work out your monthly cost before you call anyone

Our calculator uses the same rate card we quote from. Check the services you want, enter your counts, and see the monthly and annual totals with every line item visible — no form, no sales call required.

  • Prepay discounts of 5%, 10% and 20% are built in
  • Onboarding shown separately, with the option to spread it over 12 months
  • Microsoft 365 plans priced per user, so you can compare tiers side by side
  • Platinum

    $3,220 /mo · 10 users

    Everything we run: full compliance program with an assigned specialist, AI governance and private AI, scheduled onsite work, network hardware and redundancy.

  • Gold

    $1,945 /mo · 10 users

    Silver plus managed network, firewall management per location, NOC coverage, identity management, compliant backup and business phones.

  • Silver

    $1,040 /mo · 10 users

    Bronze plus a 24/7 helpdesk, endpoint security, server and tenant backup, and remote access for everyone.

  • Bronze

    $550 /mo · 10 users

    The base rate: antivirus, monitoring, documentation, Windows patching, discounted hours and web hosting. The floor no business should operate below.

  • À la carte

    $500 /mo · 10 users

    No bundle. Start from the base rate — or from nothing — and check exactly the line items you want at published per-unit prices.

How it works

Four steps, no mystery

  1. Free onsite consultation

    We walk your office, look at the network, the server, the backups and the security, and tell you what we find — whether or not you hire us.

  2. An itemized proposal

    Line by line, per user and per site, with what's included and what isn't. Nothing bundled to hide a number.

  3. Onboarding in the first 30 days

    Inventory, documentation, agents, patching, backup and the fixes we already flagged — done before we call it business as usual.

  4. Then it gets quiet

    Monitoring, patching and reporting run continuously, and we meet quarterly to plan the next year instead of the next outage.

Our average client spends about $143 per user per month — computer, peripherals, helpdesk, antivirus, networking and Microsoft licensing included.

Resources

Straight answers, written down

All articles

Let's take IT off your plate.

A free onsite consultation: we assess your network and security, flag the risks we find, and show you exactly what it costs to fix them.