About us
A San Diego MSP built specifically for small business
Most managed service providers are built to serve mid-market companies and then squeeze small businesses into the same model. We did it the other way around.
Ingolo Technologies exists because small businesses kept getting one of two bad options: an independent technician with no capacity to be proactive, or a large provider whose smallest package assumed a hundred users and an internal IT manager to talk to.
So we built the whole thing as a box: helpdesk, monitoring, patching, security, backup, networking, phones, Microsoft licensing and strategic guidance, delivered as one predictable monthly cost. Average all-in spend across our client base runs about $143 per user, per month — including the computer itself.
The second decision was transparency. Our clients hold their own credentials, read their own documentation and can see every ticket we touch. It removes the leverage that makes changing providers frightening — which we think is exactly why more providers don't do it.
We look at the entire IT picture and provide the strategic leadership that lines technology up with where your business is actually going.
Ingolo Technologies
Your IT in a Box
- 591 Telegraph Canyon Road #545, Chula Vista, CA 91910 USA
- San Diego County and greater Southern California
- Mon–Fri, 9:00 AM – 5:00 PM PST
- English & Spanish support
How we're set up
- Microsoft CSP partner for licensing and migration
- Compliance work across HIPAA, PCI, FINRA, CJIS and SOC 2
- Documentation and password platform every client can access
- $143 average all-in cost per user, per month
- 98%
- Positive feedback on closed tickets
- 450+
- Endpoints managed and growing
- <5 min
- Average helpdesk response
- <1 hr
- Typical ticket resolution
Four commitments we actually keep
-
Show the work
Tickets, documentation, passwords and pricing are all visible to the client. If we wouldn't want you to see it, we shouldn't be doing it.
-
Prevent, then respond
Anyone can bill hours fixing the same outage twice. Our incentive is to make the outage stop happening.
-
Speak plainly
In English or Spanish, without acronyms used as a shield. If a recommendation can't be explained to the owner, it isn't ready.
-
Reinvest locally
10% of our IT service funds go back into San Diego County nonprofits and small businesses. The community is also the client base.
Eight reasons, in their words
-
We are built for small business
Enterprise-level IT at a fraction of enterprise cost. Average all-in client cost is $143 per user, per month — computer, peripherals, helpdesk, antivirus, networking and Microsoft licensing included.
-
Radical transparency
Tickets, passwords and documentation are shared with you 24/7 through your own portal. No hidden information, no gatekeeping, no hostage data.
-
vCIO and vCTO, not just tickets
We look at the entire IT picture and provide strategic leadership that lines technology up with where your business is going.
-
Proactive, not reactive
Monitoring, patching and hardware sensors catch problems before they become outages. We don't wait for things to break.
-
Compliance is our comfort zone
HIPAA, FINRA, PCI, IRS Red Flags, Sarbanes-Oxley, 17 CFR, FDA Part 11 and GSA — with an assigned specialist, automated checks every week and a signed manual review every 90 days.
-
You own what you buy
Unless you lease it from us, every product you purchase is yours — your license, your hardware, your data, at the best price we can source it for. We don't carry balances or hold your assets hostage.
-
Predictable billing, lower prices
A steady monthly check means we carry no collections overhead — and we hand that back: 5% off paid within five days, 10% off prepaid, 20% off paid yearly in advance.
-
We reinvest locally
10% of our IT service funds support local nonprofits and small businesses in San Diego County.
10% back into the community
A tenth of our IT service funds support local nonprofits and small businesses in San Diego County. If you run one and technology is in the way, talk to us about it.
Let's take IT off your plate.
A free onsite consultation: we assess your network and security, flag the risks we find, and show you exactly what it costs to fix them.