Managed IT Services · Onsite
A technician onsite on a schedule you can count on
Guaranteed Scheduled Maintenance
Remote work covers most of IT, but not all of it. On a fixed interval, a dedicated technician comes to your office to handle the physical work, walk the network, clear the small annoyances nobody bothers to ticket, and see your environment with their own eyes.
What's included
- Dedicated technician onsite at fixed intervals
- Physical cleaning, cable management and rack hygiene
- Hands-on hardware swaps and installs
- Walk-up support for the questions nobody tickets
- Site-condition report after every visit
What changes for your business
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Small problems die small
The flaky cable, the loud fan, the printer nobody can reach — all handled on a visit instead of becoming an outage.
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Your team meets a human
Familiarity raises adoption of the tools you're paying for and lowers the number of workarounds people invent.
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We see what monitoring can't
Heat, dust, power quality, physical security and the unlabeled device somebody plugged in last month.
How we deliver it
What actually happens
No vague promises — these are the concrete pieces of work included in the engagement.
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Fixed visit calendar
Weekly, biweekly or monthly — agreed in advance so your team knows when to save up the in-person items.
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Preventive checklist
The same physical checks every visit: rack, UPS, switch LEDs, wireless coverage, backup media and camera views.
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Findings and recommendations
A short written summary of what was done, what was found and what needs a decision from you.
What it costs
The line items behind this service
Straight from the rate card we quote from. Add them to a full estimate in the calculator.
Build a full estimate| Service | List price |
|---|---|
| Guaranteed Scheduled Maintenance | $15/user /month |
| Discounted Labor Hours In the base rate | Included /month |
Informational use only — this is not a quote The numbers on this page are for informational use only and are not a factual quote. Pricing depends on what we find in your environment. For an actual quote, please contact us.
Frequently asked questions
How often does someone come out?
You choose the cadence when we build the agreement. Most offices under 25 users do well with a monthly or biweekly visit plus remote coverage in between.
What if we need someone urgently?
Onsite emergency dispatch is always available at your discounted contract rate; scheduled maintenance is separate from — not a substitute for — urgent response.
Managed IT Services
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Let's take IT off your plate.
A free onsite consultation: we assess your network and security, flag the risks we find, and show you exactly what it costs to fix them.