How we save you money
You own what you buy. Your invoice never surprises you.
Most IT providers make money on the gap between what something costs and what you're allowed to know about it. We decided not to build the business that way. You buy your own products and you own them. Your invoice reads the same every month. And every behavior that makes our life easier — paying quickly, paying ahead, paying for the year — comes back to you as a lower price.
Four positions we won't trade away
These are not marketing lines. They are the reasons the pricing below is possible at all.
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You should own your own products
Unless you are leasing equipment from us, everything you buy is purchased in your name and belongs to you: hardware, licenses, domains, phone numbers, backups and data. You hold all the rights. If you fire us tomorrow, you keep every one of them.
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Ownership gets you the best price
We buy at distribution and pass it through at the markup published in the agreement. Nothing is bundled into a mystery monthly fee that quietly outlives the equipment's useful life — a habit that routinely costs businesses two to three times the purchase price.
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An invoice should be boring
Same number, same date, same line items. No surprise 'project' charges for work you assumed was covered. If something falls outside the agreement, you hear about it before we do it, not on the bill afterward.
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Nothing should be a secret
The whole rate card is published on this website. Tickets, passwords and documentation live in your portal, available 24/7. A client who can check our work is a client who can trust it — and trust is cheaper to maintain than surveillance.
Ownership
It's yours — unless you're leasing it from us
Every product we buy on your behalf is purchased in your name. You hold the rights, the licenses and the receipts, at the best price we can source. The only exception is equipment you explicitly lease from us, and that is stated plainly in the agreement.
What you hold title to
- Workstations, servers and network gear
- Microsoft 365 and software licenses
- Domains, DNS and phone numbers
- Your website and its source
- Backups and every byte of your data
- Documentation and every password
Reimbursed hardware carries the 30% markup written into the agreement — published, not discovered. You are also free to buy your own; we'll stage and support it either way.
Discounts
Three ways to pay less for exactly the same service
These stack onto the published rate card and apply to every client, at every size. Nobody has to negotiate for them.
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5%
Paid within five days
Settle the invoice inside five days of issue and take five percent straight off it. Nothing to apply for.
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10%
Prepaid
Pay before the service period begins and take ten percent. The month is closed before it starts, for both of us.
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20%
Yearly, prepaid
Prepay twelve months up front and take twenty percent off the whole year. It is the single largest discount we offer, and it is available to every client.
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Phones on the house
Plans that include more than 80% of the available options get their handsets free. Our hardware cost on those phones never reaches your invoice.
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Onboarding, spread out
The one-time $250 per user, device and server can be amortized across 12 months instead of arriving as one painful invoice in month one.
Costs us nothing
Costs us nothing — so it costs you nothing
VoIP, website hosting and remote access run on infrastructure we already own and staff. There is no incremental cost to us in adding you to them, so on a bundled plan we include them at no charge and your total drops. Most providers sell all three as line items.
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VoIP phone service
It reads like a discount on your invoice, because that is exactly what it is.
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Website and basic email hosting
It reads like a discount on your invoice, because that is exactly what it is.
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Remote access for every covered user
It reads like a discount on your invoice, because that is exactly what it is.
Cheaper because of how we operate, not because we cut corners
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Discounts for paying simply
Pay an invoice within five days and take 5% off. Prepay and take 10%. Prepay the year and take 20% — a fifth of your IT budget back for a single decision made once.
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Free phones on full plans
If your plan carries more than 80% of the available options, the handsets are included at no charge — we eat the hardware cost rather than financing it back to you over the term.
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No collections overhead to fund
We don't carry balances, chase receivables or staff a billing department. That overhead never enters the rate card, which is precisely why our rate card can be lower than the provider still writing dunning letters.
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Prevention is cheaper than downtime
Monitoring, patching, weekly compliance checks and hardware sensors catch problems while they're still cheap. The single most expensive line item in small-business IT is the emergency nobody saw coming.
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One vendor instead of six
Helpdesk, security, network, phones, licensing, backup and compliance under one agreement. You stop paying six margins, six onboarding fees and the hours your staff spends refereeing between vendors.
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Onboarding you can amortize
The one-time $250 per-unit onboarding can be spread across the term instead of landing as a single painful number in month one.
Both sides win
Why this is good for us too
A deal that only works for one side eventually stops working. Here is the honest ledger.
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What you get
- Outright ownership of every product you purchase
- The best price we can source, with the markup published
- An invoice that reads the same every single month
- Up to 20% off for prepaying the year
- A flat monthly number with no surprise charges
- Freedom to leave with everything you paid for
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What we get
- A stable monthly check we can plan a year around
- No receivables to chase and no balances to carry
- No billing department to staff or fund
- Clients who stay because the math works, not because they're locked in
- Time spent engineering instead of arguing about invoices
- A rate card we can keep lowering as we grow
Predictable income lets us quote lower prices. Lower prices keep clients longer. Longer clients make the income predictable. That loop is the entire business model — and you are the part of it that gets paid first.
No hostages
Your documentation is yours, 24/7, whether you stay or not
Some providers keep your passwords, network diagrams and asset records in their own heads or their own tools, so leaving means starting over. We do the opposite. Everything we document about your environment lives in a secure portal you have your own credentials to, available to you at all times — and it is written into the agreement, not offered as a favor.
Client portal- 24/7 access to credentials, network diagrams, asset inventory and runbooks through our secure portal
- If you ever decide to leave, you leave with the documentation — there is no exit fee for your own information
- Portal access is a contractual obligation on us, written into the master services agreement
- Real-time ticket status and detailed invoicing, so you can always see what you are paying for
We think this is why people stay: in 20 years of business, we have lost exactly two clients.
Let's take IT off your plate.
A free onsite consultation: we assess your network and security, flag the risks we find, and show you exactly what it costs to fix them.