Managed IT Services · Transparency
Your IT, written down — and readable by you
Documentation & Asset Management
Most small businesses discover their IT was never documented at the worst possible moment: when the person who knew everything is gone. We document continuously — network maps, credentials, licenses, warranties, configurations — and we share all of it with you, 24/7, in your own portal.
What's included
- Full system and network documentation, kept current
- Live network map with every device and connection
- Shared password vault you can access at any time
- Asset register with warranty, age and replacement dates
- Scheduled performance and executive reporting
What changes for your business
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You own your credentials
Passwords live in a vault you can read, not in a provider's head. No hostage situations, ever.
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Audits stop being painful
When an auditor asks what you run, who has access and when it was last patched, the answer already exists as a document.
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Budget with real numbers
The asset register tells you which twelve machines age out next year, so hardware spend is planned instead of urgent.
How we deliver it
What actually happens
No vague promises — these are the concrete pieces of work included in the engagement.
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Documentation platform access
Your own login to the documentation and password system — read your environment whenever you want.
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Network diagram
Physical and logical topology: circuits, gateways, switches, VLANs, access points, servers and cameras.
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Runbooks
Written procedures for onboarding a user, restoring a file, recovering a server and reaching each vendor.
What it costs
The line items behind this service
Straight from the rate card we quote from. Add them to a full estimate in the calculator.
Build a full estimate| Service | List price |
|---|---|
| Documentation, Reporting & Asset Management In the base rate | $5/user /month |
| Service | List price |
|---|---|
| LionGuard | $75/site /month |
Informational use only — this is not a quote The numbers on this page are for informational use only and are not a factual quote. Pricing depends on what we find in your environment. For an actual quote, please contact us.
Frequently asked questions
What happens to the documentation if we leave?
You take it. We export the documentation and credentials for you as part of offboarding — it describes your business, so it belongs to you.
Is a shared password vault safe?
Safer than the alternative. Access is role-based, audited and multi-factor protected — far stronger than spreadsheets, sticky notes or one person's memory.
Managed IT Services
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Let's take IT off your plate.
A free onsite consultation: we assess your network and security, flag the risks we find, and show you exactly what it costs to fix them.